Help
Welcome to the Venus Publishers Help Page! Here, you’ll find answers to common questions and resources to assist you. If you need further assistance, please feel free to contact us.
1. Frequently Asked Questions (FAQs)
Q: How can I submit my manuscript for publication?
A: To submit your manuscript, please visit our "Submit Manuscript" section on the website, where you can find detailed guidelines and submission forms.
Q: What types of books do you publish?
A: We publish a wide range of genres, including Fiction, Non-Fiction, Poetry, Graphic Novels, and more. Please refer to our Categories page for a complete list.
Q: How can I purchase books from Venus Publishers?
A: You can purchase our books directly from our website. Simply visit the "Shop" section, browse our catalog, and follow the checkout instructions.
2. Account Assistance
Q: How do I create an account?
A: Click on the "Sign Up" button at the top of the page and fill out the required information to create your account.
Q: I forgot my password. How can I reset it?
A: If you forgot your password, click on the "Forgot Password?" link on the Sign In page. Follow the instructions to reset your password.
3. Customer Support
If you have any questions or issues that are not addressed in the FAQs, please reach out to our customer support team:
- Email: support@venuspublishers.com
- Phone: +263 772 166 612
- Business Hours: Monday to Friday, 9 AM - 5 PM (Harare Time Zone)
4. Feedback and Suggestions
We value your feedback! If you have suggestions on how we can improve our services or website, please let us know by contacting us at support@venuspublishers.com.
Thank you for choosing Venus Publishers! We’re here to help you every step of the way.